Guests & reservations
Answer the review while it still matters.
Which is the week it was written, not the month. Reviews are read, sorted and drafted for a reply before you have seen them.
Guests & reservations
01Invitations that are timed
Sent after check-out, to the guests most likely to leave a good one, on the channel they actually use.
02Moderation with a human in the loop
Anything abusive or fraudulent is held for a person. Nothing is auto-removed — a false positive deleting an honest complaint is worse than a slower queue.
03The bad one gets a call
A one-star triggers the AI agent to ring the guest, hear the real problem, and give you a chance to fix it before it is public forever.
Included on every plan, with a free tier that does not expire. List your property or call +234 (81) 441-611-51.
- 70+
- ChannelsSynced both ways, with one calendar behind all of them.
- 0%
- Commission on directOn every plan, including the free tier.
- 24/7
- AI answeringCalls, WhatsApp, SMS and email — while you sleep.
- 1 day
- To go liveFor a property that has its rooms and rates to hand.
How it works
Getting reviews management running
- 1
Get a login
A real console, seeded so you can click around a working property rather than an empty one. You change the password on first sign-in.
- 2
Load the property
Rooms, room types, rates and your booking policy — in one session, from a spreadsheet, an extranet or a page of notes.
- 3
Connect your channels
Link what you already sell on, verify the calendar matches on both sides, and let the sync take over.
- 4
Go live
Your site goes live on your address immediately. Point your own domain whenever it suits you.
Questions people ask before they sign up
Do I have to leave Booking.com or Airbnb?
No, and we would not advise it. OTAs are a shop window and they work. The goal is narrower: the guest who saw you there and then searched your name should be able to book with you directly, at no commission, instead of going back through the OTA at full price.
Who owns the guest data?
You do. Guests, bookings, reviews, invoices and messages are your property's records, exportable at any time. We do not resell your list and we do not stand between you and the person staying in your room.
What happens if I want to leave?
Download your theme and run it on your own server — it is a real package paired to the backend with a key you control — and export your data. That is a deliberately supported path, not a hostage negotiation.
Is my team technical enough for this?
Nothing in the setup requires code. The one genuinely technical step, pointing your domain at the site, is a DNS record we do with you on a call. Staff sign in and see only the screens their role covers.
How long until it is actually live?
A property that has its rooms and rates to hand is usually live on its own address the same day. Your own domain follows whenever the DNS change suits you, and your existing channels keep selling throughout.
What does it cost?
There is a free tier for a single property that does not expire — channel manager, booking website, console and accounting included. Paid tiers are priced per listing. See the pricing page, or email us for a quote against your portfolio.
Go live today. Keep every direct booking.
Set your property up in an afternoon, connect the channels you already sell on, and put an AI agent behind the booking engine that never stops working.
- Free tier that does not expire
- No card, no contract
- Nothing goes live until you say so
- Your data exportable, always