Guests & reservations
One inbox for every channel, one calendar for every unit, and a guest app that carries check-in, keys and upsells.
- Unified Inbox
- Multi-Calendar
- Guest App
- Reviews
Take direct bookings with no commission, sync your rooms across the channels you already sell on, and give your property a website on your own domain — run from one console.
Already started?
Continue your registrationOne calendar behind 70+ channels — sell everywhere, oversell nowhere.
One booking, end to end
This is the part a feature list cannot show you. Six moments in one reservation — and what happens at each of them without anybody on your team being awake for it.
They search your town on Booking.com, then search your name. Your own site is there, it loads fast, and it can actually take the booking — at no commission.
Websites · SEO · Google Hotels
Card out, second thoughts, tab closed. Most tools never know it happened. BookingHQ captures the cart the moment it stalls — which room, which dates, which screen.
Direct reservations · Abandoned carts
Not an email into the void. A real phone call, in your property's name, answering the question that stopped them and sending a payment link while they are still on the line.
AI call centre · WhatsApp · SMS
Payment captured, deposit recorded, tax applied by the same engine that quoted the price. The room comes off every one of your 70+ channels within moments.
Payments · Channel manager
Pre-arrival details, directions and upsells go out on their own. Housekeeping is assigned. If they have not arrived by six, the AI checks they are on their way.
Automation · Tasks · Guest app
A review request that is timed rather than remembered. A bad one gets answered before it costs you a booking. A good guest gets an offer to come back direct.
Reviews · Loyalty · Revenue

The AI agent
Every other tool sends an email and calls it follow-up. This places a call — to the guest, in your property's name, with your live rates and your cancellation policy in front of it — and it closes.
Confirms new reservations
A booking arrives; the guest gets a call confirming it, with arrival details and anything you need from them.
Rescues abandoned bookings
The cart stalls; it calls, answers the objection, sends an invoice payment link, and confirms while they are still listening.
Chases arrivals
Nobody checked in by six? It calls to check they are on their way — before the room is written off as a no-show.
Handles bad reviews
A one-star lands; it calls the guest, hears the real problem, and gets you a chance to fix it before it is public forever.
It uses whichever channel the guest actually answers — phone, WhatsApp, SMS or email — and it only ever sees the data you permit. You decide how far it goes alone: every action can run in draft until you have watched it for a week and agreed with it.
How the AI agent worksTwelve minutes, no human involved, and a room that would have gone empty is sold at your own rate rather than an OTA's.
The platform
Most properties run on a booking widget, a spreadsheet, a WhatsApp thread and a shoebox of receipts. The value here is not any single screen — it is that a number you change in one place is not wrong in three others.
One inbox for every channel, one calendar for every unit, and a guest app that carries check-in, keys and upsells.
Sync to 70+ channels, run your own website, and turn cleaning, maintenance and incidents into tasks nobody has to remember.
Rates that move with demand, payments that clear, and a double-entry ledger that closes the month without a spreadsheet.
Built for your size

Professional tools without the professional overhead. Everything automated so the property runs while you are at your day job.
See what you get
Owner statements, multi-unit operations, team permissions and the channel depth a growing portfolio actually needs.
See what you get
Multi-brand, multi-currency, API access and the reporting a board asks for. Dedicated infrastructure where you need it.
See what you getIncluded when you sign up

Free, on every plan
SEO-optimised, listed on Google Business and Google Hotels, priced live from your account — and downloadable, so if you ever leave, the site leaves with you.
See how it works70+
channels, synced both ways
Your property surfaced to the guests most likely to book it, and promotions you can run without a developer.
0%
commission on direct
The full F&B module and a double-entry ledger — included, not an add-on.
Set your property up in an afternoon, connect the channels you already sell on, and put an AI agent behind the booking engine that never stops working.
No card required · Free tier forever · talktous@bookinghq.net